Return Policy

Orders can be exchanged within 10 days of the date of delivery in its original packaging and condition.

No returns will be accepted for any products that is not sufficiently packaged, regardless the reason for return.  

Exchanges are only allowed for the exact same item.

Unfortunately we do not accept returns of sale items.

Shipping fees are non refundable.

Any shipping fees associated with making returns are the responsibility of the customer and will not be refunded.

If your product is damaged in any way on delivery, please notify us and send us images as proof within 10 days of delivery on info@fabrikaat.co.za so we may correct this as soon as possible.

No returns will be accepted for any products that is not sufficiently packaged, regardless the reason for return.  If any returned items are damaged during return transit due to obvious insufficient packaging, you may not qualify for a refund / exchange and may be charged the return shipping fee to have the damaged goods returned to you.

Please note that certain items in our store are custom made and lead times will be the same for exchanged products.